Learn How To Listen

Listening is an important skill for all of us.  I like the techniques this article discusses.  Especially dividing the paper into notes and key points.  Think I will try that.

As the up-and-coming vice president and CEO candidate for a Fortune 500 technology corporation sat before the CEO for his annual review, he was baffled to discover that the feedback from his peers, customers, direct reports, and particularly from board members placed unusual emphasis on one potentially devastating problem: his listening deficit. This executive was widely considered among the best and brightest in his company, but it was evident that this issue needed immediate attention if he ever hoped to advance to the top spot.

of them has a listening deficit…More at The Discipline of Listening – Ram Charan – Harvard Business Review